Contact Us
Auckland Airport Transfer answers questions about the material published here, not about bookings or travel arrangements. The email address is info@aucklandairporttransfer.com.
Who To Contact For What
Site questions, corrections, partnership enquiries and press enquiries all go to info@aucklandairporttransfer.com. Put the topic in the subject line so it reaches the right place quickly. Corrections are welcome, especially when a price, capacity or review count on a transfer's page no longer matches what the booking page shows.
What To Include In An Email
Three things help. Name the transfer exactly as it appears on the site, for example "South Auckland Private Transfer" or "HOPinCAB Cruise Minivan". State what you saw, whether that is a price, a capacity figure or a rating. Add a return address so the reply reaches you.
What The Site Cannot Do
This site compares transfers and publishes the results. It does not handle bookings, payments or travel arrangements of any kind.
- Change, cancel or move a booking.
- Issue refunds or check a payment.
- Confirm a pickup, a driver or a flight arrangement.
- Pass a message to an operator or driver.
Where To Take Booking Problems
Booking problems belong with the booking platform the purchase was made on, or with the operator named on the booking confirmation. The operator's name appears on the transfer's booking page before purchase and again on the confirmation. Anything sent to this site about a booking will be redirected there, which costs you time on the day.